Mobile ID

Your SHUCard…now available in Apple Wallet, Google Wallet and Samsung Wallet!

The SHUCard is available to all enrolled students and current employees. Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible Android phones at readers across campus to conveniently use your SHUCard. Your SHUCard acts just like your physical card, and now you can add it to your preferred digital wallet.

Getting Started

Minimal setup is required to use your SHUCard. Most users can begin using their SHUCard on their phone in minutes. An approved photo is required.

Photo Submission/Preparation

  1. Once you have received your Sacred Heart University Username and Password, submit your photo to be displayed on your SHUCard.
  2. If you haven’t done so already, set up your Network Credentials and multi-factor authentication login

Setup & System Requirements

Using Your Mobile ID On & Around Campus

You can use your SHUCard for:

  • Door access
  • Library
  • Dining halls
  • Bookstore
  • Vending machines

Frequently Asked Questions

Name information on the SHUCard is obtained from the university’s core business systems and must be updated accordingly. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the SHUCard on your phone within 48 hours.

  • Account balances are currently only displayed on Apple & Samsung Galaxy devices
  • If your account balances are $0, they will not display until funds are added
  • If you have available funds that are not displaying, contact the Student Union at 203-371-7913 or email !SHUCARD@sacredheart.edu

A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.

As with your physical SHUCard, your Mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Sacred Heart University, your credentials will stay active and update accordingly.

Contact the Student Union at 203-371-7913 or email !SHUCARD@sacredheart.edu.

View instructions

View instructions

If you were issued a physical SHUCard, you may keep it as an ID. Please note that once your Mobile ID is activated, it will no longer be functional.

No, your physical SHUCard will not continue to function after you have added your Mobile SHUCard to your device. Remember, the Mobile ID is a privilege and benefit of being part of the Sacred Heart University community. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.

Yes, you will need to install the updated version of the Transact eAccounts mobile app.

On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.  

Confirm your device is not in airplane mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.

Securing Your Account

During regular business hours, contact the Student Union at 203-371-7913 or email !SHUCARD@sacredheart.edu to notify us to deactivate the SHUCard. Please specify whether the physical card, watch and/or phone version of the card should be deactivated. Any device not selected for suspension will remain active.

You may also suspend your account by logging in to your Transact account and deactivating it.

  • In the Transact eAccounts app:
    • Select the settings gear in the upper right corner
    • Select the Card Management option
    • Choose the credential you want to deactivate and toggle it off
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active
  • In the Transact eAccounts web version:
    • Select Card Services
    • Select Deactivate Card
    • Select the credential to deactivate and choose “Deactivate Card”
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active

Additional instructions for Lost/Found Apple devices and Find My iPhone

Additional instructions for Lost/Found Samsung devices and SmartThings Find

To reactivate a found device that was suspended, perform the following steps:

  • In the Transact eAccounts App:
    • Select the settings gear in the upper right corner
    • Select the Card Management option
    • Choose the credential you want to reactivate and toggle it on
    • You will receive a confirmation email. Only the selected card will be reactivated
  • In the Transact eAccounts Web Version:
    • Select Card Services
    • Select Activate Card
    • Select the credential to reactivate
    • You will receive a confirmation email. Only the selected card will be reactivated