Graduate Students

Uwill | Online Therapy for Full-Time Graduate Students 

Uwill is a technology platform that allows students to receive online-based therapy from licensed mental health professionals. Students receive support from a counselor of their choice in any format they like – video, phone chat, or messaging.

Uwill’s secure and private platform makes it easy for students to quickly get the care they need, allowing them to avoid waitlists, lengthy referral processes or insurance complexities. These counselors have an average of 12 years of direct clinical experience and utilize a solutions-oriented approach to address the specific issues students are facing. Students can immediately connect with a counselor to begin receiving support.

How does it work?

You choose from a list of mental health professionals who match your selection criteria. You are then able to receive 1:1 counseling via video, phone, chat or message-based support.

What types of counseling can I receive through Uwill?

Uwill’s platform is designed to help students facing a variety of mental health concerns, including depression, stress, anxiety, trauma, specific relationship problems, family concerns, academic performance difficulties, loneliness, and sleep disturbance, among others.

Who is eligible?

Sacred Heart University full-time graduate students are eligible to receive counseling services on the Uwill platform.

Is it free?

Yes, attending Sacred Heart University means this service is available to you as an additional resource, free of charge.

What are Uwill credits and how do they work?

Credits are accounted for as follows: Video/Phone (30-minute session) = 30 credits; Scheduled Chat (15-minute sessions) = 15 credits; Messaging (2-way exchange) = 5 credits.

Is there a maximum number of credits I can use?

Yes, you have a maximum of 240 teletherapy credits to use over a 365-day period.

Do the credits expire?

Yes, the credits expire when the total number of counseling credits has been exhausted by Sacred Heart full-time graduate students or on August 31, whichever is earlier.

How do I get started?

Full-time graduate students can access Uwill by visiting their website. A Sacred Heart email account is required to make an account and access a counselor.

Can I choose between video, phone, chat and message-based support?

Yes, you work with your counselor and select the format that best suits you. The first session must be video or phone and then you can choose the modality based on your schedule and needs.

Is it really private and secure?

Yes, we are HIPAA and FERPA compliant which means we follow the strictest privacy guidelines. We never share your data – even on anonymized basis – to any third party – without consent.

Can I change counselors?

Yes, at any point.

Who do I reach out to for technical assistance?

Uwill provides technical support 24x7; email support@uwill.com or call 833-99-UWILL.