Crisis Communication Graduate Certificate

Why obtain a graduate certificate of crisis communication at Sacred Heart University?

Sacred Heart University’s graduate certificate in crisis communication provides professionals who may manage high-stakes messaging with the skills to communicate clearly, responsibly and effectively when challenges are at their highest. This fast-moving, hands-on program lets you work through real crisis scenarios with guidance from experienced faculty. You’ll practice making the tough calls, shaping the message under pressure and protecting an organization’s reputation across traditional and digital platforms. Designed to elevate your leadership and sharpen your strategic communication skills, this certificate program prepares you to respond confidently and ethically when crisis situations unfold.

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This could be your first step to becoming a more strategic communicator. Credits earned in this certificate program can be applied toward the Master of Arts in strategic communication & public relations program or to complement other graduate programs.

Program Structure

Courses are delivered in a hybrid module format with most on-campus meetings held between Monday-Friday in the evenings.

Learning Objectives

• Design, implement and evaluate crisis communication plans using industry-standard tools, channels and techniques that align with organizational goals
• Evaluate and effectively navigate ethical issues in crisis communication through transparent and responsible messaging
• Become proficient in producing and managing content using digital platforms to enhance audience engagement and brand image
• Demonstrate the ability to create and execute effective crisis communication plans and manage stakeholder relationships and public perception during crisis situations
• Collaborate with peers to apply critical thinking in analyzing, creating and managing crisis communication solutions

Admission Requirements

• Bachelor’s degree in any discipline with a GPA of 3.0 or higher
• Official transcripts

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