Course Description

HS 309 PROF. INTERACTION IN HC SETTING   3.0 Credit(s)
This course will present a model for interacting with people seeking healthcare services and healthcare personnel with consideration of roles, expectations, communication, and mutual goal setting. Commonly used assessment skills such as general interviews/talking with clients, conflict resolution, and communication skills will be included as will more advanced professional interaction skills of conflict resolution, negotiation, and mediation.
Offered: Fall & Spring Semesters All Years