AV Event Technology Support

AV Event Technology services offer presentation support, sound reinforcement, video conference services, as well as audio/visual equipment setup and operation across Sacred Heart’s campuses.

Standard Support

  • Audio enhancement via amplification and microphones
  • Presentation setup
  • Web Conferencing assistance
  • Visual enhancement via large screen displays

User Requirements

Are you planning on hosting an upcoming event on campus and need AV Support? Follow the steps below to ensure a successful event!

  1. Register your event on Pioneer Planner
  2. Specify your desired audio-visual services, including microphone requirements and any supplementary setup instructions
  3. Await AV team review of your request. We may reach out for additional details. You will be sent confirmation upon approval
  4. Ensure you arrive at your event venue 30 minutes prior to the scheduled start time to meet with the event technician

AV Event Support Policies

While the Audio-Visual Support Teams strives to accommodate all requests, there are instances where we may be unable to provide assistance for an event due to specific circumstances.

Last-Minute Requests

Requests submitted with fewer than 10 business days remaining until the event's start date may result in the organization incurring a fee or inability to support the event.

Resource Constraints

In cases where our team and resources are already committed to previously scheduled events, we may be unable to provide support for additional events. For these cases, outsourcing is an option.

Service Compatibility

If a request does not align with our department's support standards as outlined in this policy or does not align with our departmental objectives, we may not be able to accommodate it.

Off-Campus Events

AV Support exclusively caters to on-campus events and cannot provide services for off-campus events, even if they are sponsored by Sacred Heart University.

Inclement Weather or Safety Concerns

A request taking place in a working environment that can be hazardous to our staff. This may include outdoor events with inclement weather or situations where personal safety and health is at immediate risk.