Information Technology

Alert

Inclement Weather: February 25, 2026

All classes starting prior to 11 a.m. will be remote. Classes after 11 a.m. will be in person. Non-essential staff should work remote until 11 a.m. then report to campus as scheduled.

More Information

Unavailable Position

Office of the Chief Information Officer (OCIO) Graduate Assistant

Assist with support of procurement, assets and reporting needs of the OCIO staff.

  • Full-time (35 hours/week)
  • Compensation: $32,508

Dates

Immediately - June 30, 2025

Principal Duties & Responsibilities

  • Support the tracking of all IT assets used on campus
  • Assist in the preparation and tracking of university-issues devices
  • Aid in data entry operations and provide user training for the management of assets in the Information Technology Service Management (ITSM)
  • Assist the OCIO team with tickets submitted through the ITSM
  • Help maintain and respond to the OCIO teams email accounts
  • Assist in creating reports that reference key performance indicators
  • Assist with user surveys to assess computer needs and user satisfaction
  • Other responsibilities as assigned

Knowledge & Skills Needed

  • Bachelor's degree required, preferably in a computer-related discipline
  • Proficient technical background with an ability to give instructions to a non-technical audience
  • Customer-service focused
  • Strong communications and interpersonal skills
  • Excellent problem-solving skills
  • Strong attention to detail and ability to manage multiple tasks simultaneously
  • Travel required as needed

Unusual Working Conditions

Must be available to work certain weekends/evenings at various times throughout the year.