FAQs

Log onto Blackboard and deactivate your account or call 203-371-7913. By reporting your card lost or stolen it will be deactivated and your account(s) are suspended preventing unauthorized use. The cardholder is responsible for all use prior to when the card is reported as lost. All cards reported lost or stolen will require the cardholder to come to the Student Union Campus Concierge to have a new card reissued or a found card to be reinstated.

Bring the damaged card to Campus Concierge and we will replace it for free. Lost and stolen cards are subject to our standard replacement rate (currently $25 per occurrence).

• Do not expose your card to any magnetic devices. 
• Keep your card in a safe carrying sleeve.
• Do not punch holes in your card.
• Do not give your SHUCard to anyone else.
  • Campus offices are not allowed to hold your card as collateral.
• Do not tamper with any information on your card.

Bring your card to Student Union Campus Concierge in the Academic Center on Park Avenue Campus and we will reprint the new card with a new name, classification or student ID number for free. Proper documentation is usually required for all name and account changes.

No. Your card is valid as long as you continue to be a student or employee of Sacred Heart University. If you leave the University for 12 months or more, you may need to have a new card issued.

The card is an official verification of eligibility for many student privileges, including access to the Pitt Center, housing dining centers, certain athletic events, checking out library books, printing and riding the shuttles for free. You can also use your card to purchase items from the bookstore.

The easiest way to make a SHUCash deposit is online at SHUCard management site. You will need a credit card and the card number you want to deposit funds into, or you can make a deposit in person at the cashier’s window in the west building on West Campus (first floor, section M, W193, near the registrar). If you experience any issues logging onto the SHUCard management site, contact the PioTech Center.

Yes, the card may be obtained at the Student Union's Campus Concierge in the Academic Center at Park Avenue Campus. See the Campus Concierge webpage for hours of operation.

Visit the Campus Concierge if you have any issues related to your SHUCard or contact the Student Union.