FAQs

  • Book an appointment with our Writing Center (both online face-to-face and in person meetings)
  • Send a paper in to our Online Writing Lab

If you have questions about resources and supports for students with disabilities at the university including academic accommodations, disability housing accommodations, auxiliary aids and services, parking accommodations, dietary accommodations, service animals, emotional support animals, etc., access the Office of Student Accessibility website.

If you’d like to schedule an appointment to meet with a Success Coordinator, schedule an appointment or reach out to our Success Coordinators directly.

The Office of Student Advising & Success assists students in learning how to navigate through the course registration software. The SPA Walkthrough will show students how to plan and register for their upcoming courses.

It is also very important for students to watch the registration video that was created to understand the system and how it works.

If you need additional assistance on the SPA software, stop and meet with one of our work-study students or contact us directly.

For questions on course selection and programs of study, reach out to your specific academic advisors for assistance.

For all other questions (including technical errors, issues registering, registration blocks, etc.) contact the Registrar’s Office at 203-371-7890 or registrar@sacredheart.edu.

If you like to have your schedule written out, use this Class Scheduling Worksheet.

Talk to your advisor first! View the forms you may need.

  • Log into MySHU
  • Choose “Student Planning and Advising (SPA)”
  • Choose “Student Planning” on the left side
  • Choose “Plan Your Degree and Register for Classes”
  • Scroll down through the blue text box. Below it you will see tabs for Schedule, Timeline, and Click “Advising.”
  • Your advisor will be listed there. You can email your advisor from this screen.

Check out the Student Handbook.

For information on how to receive a copy of your transcript, visit the Registrar's website as they process all Transcript Requests.

Are you looking for more information on Housing Selection, Residential Halls, Living and Learning Communities or need to contact someone within their department? The Residential Life website can answer many questions for you. Additionally, you can email Residential Life for further assistance.

The Center for Career & Professional Development at Sacred Heart University strives to facilitate the process of career exploration by assisting students and alumni with identifying a personal sense of meaning. Staff are dedicated to teaching and inspiring life-long professional skills, while providing the tools and resources to identify career direction. The Center for Career & Professional Development is available to help students with resume and cover letter creation, job and internship searches, Major exploration and Graduate school application process. Visit their website to learn more!

Sacred Heart University offers a wide array of supports for students who are struggling. Here are some suggested resources:  

Time Management and Study Strategies

It is important to consider that your study and time management strategies from high school (a different environment all-around) may not work for you at the university Consider scheduling your work with a planner and taking 10-15 minutes per day to review class notes. Need more support? Schedule an appointment with one of us here.

Tutoring

Sacred Heart University offers a wide range of tutoring supports for all students. You can find more information about tutoring on our website.

Success Coordinators

Our Success Coordinators are a resource for all SHU students. They meet with students regularly to work toward their academic and professional goals, and collaborate with faculty, advisors, and other University staff to provide a holistic approach in guiding and supporting each individual. For further information, please reach out to our Success Coordinators directly or schedule an appointment with one of us here.

Library Support

The Ryan Matura Library and its staff are here to support you with your academic writing. Schedule time to meet with a friendly librarian!   

The Student Success Center at Sacred Heart University provides supports for students, parents, faculty and staff in the area of student success. Through our Frequently Asked Questions below, you will find resources for current students on our campus taking online courses. Can’t find what you are looking for? Email us with your question or concern!

Online Course Success

Be sure you are scheduling time each week to work on your online course. Ensure you understand the course expectations, including assignments, assignment structure, communication with classmates and communication with your professor. Need more support? Schedule an appointment with a Success Coordinator! 

Are you organizing your class work in one place where you can see it?

Try using a desk or white board calendar to help you in making sure that you write all of your assignments and due dates down and cross them off when you are done. This way you know when you have completed your work and that you haven’t missed anything.  

How are your professors communicating to you?

Not every professor has the same methods or expectations. The Student Success Center sent out a graphic organizer for students to use so they know where each professor is posting and their preferred communication method. Try something similar! This way you will be organized in each course and know the best way to connect when you have questions.

Are all professors keeping in touch and communicating clearly?

If you feel that you are not understanding the material correctly or have questions on an assignment, please reach out to those specific professors and ask them for help.

Have you made a schedule for each class day?

Try and make schedules for each day so you know how to organize your time and ensure you are getting all your assignments done. Be sure that you are scheduling breaks for yourself as well! The skills you are learning during this challenging time will help you in the future and provide perfect examples for job interviews—time management, communication skills, organization, and taking control.

Are you using all your available resources?

You can schedule tutors at any time and sign up for both in person and virtual sessions in the courses you need extra support in. Tutors are available through the blackboard shell in your 100 and 200 level courses. If there isn’t an available tutor or date and time that works with your schedule, then you can request a tutor! Most professional tutors are available 24/7 if you need them. 

Do you feel that you need helpful tips and strategies when completing online courses?

Try accessing our Online Learning Guide for ideas on how to navigate through transitioning to online learning—especially if you’ve not taken an online course before!

Having a hard time focusing/need a way to unwind when feeling stressed and overwhelmed?

Try using mediation and relaxation resources to help! This is a great way to relax your mind and focus on yourself. When making your daily schedules, make sure you are scheduling time for yourself to decompress from your classes, assignments, and any other stressors that you may be experiencing.

Having a difficult time navigating through Student Planning and Advising?

Please review our helpful registration information.