Social Media Acceptable Content Policy

Marketing & Communications is responsible for the administration of all official Sacred Heart University social media accounts that are intended for sharing information with the campus community and others interested in the University.

The tone and content of University social media communications are guided by Sacred Heart University's mission and core values, and our highest priority is to prepare our students in mind, body, and spirit to personally and professionally make a difference in the global community.

The University does not endorse the views and opinions held by community members that publicly or privately engage with our social media channels including but not limited to comments on, likes, and/or shares of University social media content.

In accordance with social media best practices Marketing & Communications elects, as the standard mode of operation, to leave community interactions (ex. comments, likes, shares etc.) in their original, unmodified form. This may occasionally include negative or unfavorable content.

We value respectful dialogue and the thoughtful exchange of ideas. We encourage comments that are constructive, relevant to the discussion, and respectful of the dignity and worth of others.

The University reserves the right to remove immediately, and without warning, any post that is contrary to our mission, values, or policies. Examples include, but are not limited to:

  • Abusive, bullying, defamatory, demeaning, injurious, insulting, lewd, obscene, profane, racist, pornographic, sexually explicit, threatening, or vulgar language
  • Comments that in any way might endanger the health or safety of others, particularly members of the SHU community
  • Comments that encourage or promote hatred or violence
  • Personal attacks that disparage another individual
  • Inaccurate, irrelevant, or misleading information that is off topic or self-serving
  • Advertisements, political statements, sales, promotions, or spam
  • Material in violation of privacy and copyright laws
  • Multimedia with watermarks

Account administrators will monitor comments and posted material on our social media sites in accordance with these criteria. Should you encounter content that you feel warrants removal, you may bring the incident to the attention of our social media team at socialmedia@sacredheart.edu.

All final decisions about possible removal and future usage will be made by the University’s vice president of Marketing & Communications.