Walk-In Support
The PioTech Center provides hardware support and first level software & network connectivity support to all laptop users on campus. This includes all full-time undergraduate students, all full-time faculty, part-time students, adjuncts and administrators who have joined the Mobile Computing Program.
Certified technicians are available to assist as users walk in with problems.
Services Offered at the PioTech Center
The following are examples of the kinds of issues you can get resolved:
- All laptop and desktop software and configuration related issues
- All laptop and desktop hardware issues
- All problems associated with phones services
- Faculty related issues like Blackboard
- In class related issues like repair or proper configuration and troubleshooting of audio visual components
- Cable TV related issues
- Network connectivity issues and current availability status
- Password resets
- Limited Colleague diagnosis, trouble tickets across the spectrum of Colleague
Walk-in PioTech Center Locations
Visit one of our locations during our hours of operation.
Academic Center
Across from 63's near the Campus Concierge
Center for Healthcare Education
Third floor
West Campus
W-185 (west building between Pios Kitchen and the IDEA Lab)
Hours of Operation
Monday thru Thursday: 7:30 a.m. to 7:30 p.m.
Friday: 7:30 a.m. to 4:30 p.m.
Saturday: 8 a.m. to noon
*Hours may vary during holidays and semester breaks.