How to Route HDMI Audio for PC

  1. In the bottom right hand corner of your taskbar select the audio button

    audio icon

  2. Ensure Crestron is selected as the playback device.
    audio icon

  3. What to do if you do not see Crestron as a playback device?
    • Ensure that the classroom system is powered on
    • If an adapter is being used, ensure the connection is secure
    • Unplug HDMI and plug it back into the device
    • Log a ticket to Audio Visual if issue still persists

How to Route HDMI Audio for Mac

  1. Select system preferences from the taskbar at the top of your screen

    system preferences on mac

  2. Select “Sound” from your system preferences

    sound icon in system preferences

  3. Ensure Crestron is selected as the device for sound output

    soundoutput

  4. What to do if you do not see Crestron as a playback device?
    • Ensure that the classroom system is powered on
    • If an adapter is being used, ensure the connection is secure
    • Unplug HDMI and plug it back into the device

If the issue persists, log a ticket with the PioTech Center at 203-365-7575.