
Crisis Communication Graduate Certificate
Begin Your Journey Take the Next Step
Why obtain a graduate certificate of crisis communication at Sacred Heart University?
Sacred Heart University’s graduate certificate in crisis communication provides professionals who may manage high-stakes messaging with the skills to communicate clearly, responsibly and effectively when challenges are at their highest. This fast-moving, hands-on program lets you work through real crisis scenarios with guidance from experienced faculty. You’ll practice making the tough calls, shaping the message under pressure and protecting an organization’s reputation across traditional and digital platforms. Designed to elevate your leadership and sharpen your strategic communication skills, this certificate program prepares you to respond confidently and ethically when crisis situations unfold.
Required Courses | 9 credits
This course introduces students to the theory and practice of strategic communication by exploring how to develop, maintain, and strengthen internal and external relations. Students will consider the social, ethical, and historical implications of using traditional and new communication platforms as part of a strategic communication campaign.
Social media has altered how we communicate with each other on the individual and cultural level. This course explores the micro and macro impact of social media on health, identity, consumerism, and democracy.
CM 660 introduces students to the key concepts of crisis communication. Students will develop an understanding of best practices through an analysis of crisis case studies.
This could be your first step to becoming a more strategic communicator. Credits earned in this certificate program can be applied toward the Master of Arts in strategic communication & public relations program or to complement other graduate programs.
Program Structure
Courses are delivered in a hybrid module format with most on-campus meetings held between Monday-Friday in the evenings.
Learning Objectives
- Design, implement and evaluate crisis communication plans using industry-standard tools, channels and techniques that align with organizational goals
- Evaluate and effectively navigate ethical issues in crisis communication through transparent and responsible messaging
- Become proficient in producing and managing content using digital platforms to enhance audience engagement and brand image
- Demonstrate the ability to create and execute effective crisis communication plans and manage stakeholder relationships and public perception during crisis situations
- Collaborate with peers to apply critical thinking in analyzing, creating and managing crisis communication solutions
Admission Requirements
- Bachelor’s degree in any discipline with a GPA of 3.0 or higher
- Official transcripts
More Information
The Latest in School of Communication, Media & the Arts
View More News-
AcademicsPublished:You began your college journey with a goal in mind. Life may have shifted your timeline, but your degree is still in reach. -

SHU Poll: Betting Seen as Risk to College Hoops
Campus LifePublished:Latest Sacred Heart and GreatBlue Research poll says 63% concerned college athletes may feel pressure from gambling activity -

SHU Poll Reveals Youth Overexposure to Gambling Ads
Community OutreachPublished:While sports betting grows more acceptable, Americans say gambling promotions have become impossible for young viewers to avoid

