How to Make an Appointment


To make an appointment with a counselor call us at 203-371-7955 or complete our online contact form and our office manager will get back to you in a timely manner. Office hours are Monday through Friday, 9AM to 5PM. You may also stop by our office at the Maureen Hamilton Wellness Center.

Your first appointment is called a “screening” and will last about 30 minutes. You will fill out some intake forms and then briefly meet with a counselor to discuss your needs. At this time, the screening counselor will determine the most appropriate level of care for you. Levels of care could involve varying length or frequency of appointments and/or different delivery modalities (individual, group, etc.). Also, your screening counselor may determine that you need more intensive care and/or long-term care than the SHU Wellness Center can provide. At that point, you will be given a list of local, outside referrals and will be responsible for all costs incurred.

You will work to establish short-term objectives as well as long-term goals with your counselor. Your commitment to the counseling process is key. Each counselor at the Counseling Center believes that our role is to empower you to resolve your present problems and issues with our support and guidance.

  • Graduate students are limited to one session for the purpose of providing appropriate referral/resources as needed.

  • Faculty and staff may contact Ceridian Lifeworks to get assistance at 888-267-8126 or

If you are experiencing an emergency, call Public Safety at 203-371-7911 or call 911.