Administrative Services

Visit Us

Academic Building, SC 11
5151 Park Avenue
Fairfield CT 06825

Office Hours

Mon - Fri: 8:30AM - 5PM

Contact Us

Shirley Canaan
Director of Administrative Computing
Academic Building, Room SC 11
Tel: 203-371-7946
Fax: 203-365-7680

> Staff Directory

Administrative IT provides support for all administrative, campus-based software applications. We are responsible for developing, implementing, troubleshooting and upgrading these applications; creating and maintaining interfaces to move data between the various applications used; and maintaining the integrity of the data contained in them. Administrative Services is comprised of several unique areas.

Administrative Computing provides project management, system development, support and training for the various software applications used by Faculty and Staff throughout campus. SHUPAD Print and Delivery, which consists of the Mail Center, Duplicating Center and Letter Shop, also fall under the realm of Administrative Computing Services.

Sacred Heart University is part of a select group of academic institutions that embrace a mobile computing philosophy. Our Mobile Computing Program issues a laptop to all full-time faculty members, and all full-time undergraduate students are required to have a laptop in support of our mission of “anytime, anywhere” learning. Additionally, we provide campus-wide technical support of all things technology-related.  Our technical service center – The Factory – is comprised of three areas, the Call Center and the Notebook Service Center and Pioneer Computing.

If an Emergency Arises

Key staff members in all areas of the University have cell phone numbers and/or pager numbers for the management of Admin IT.  Or you can send an email to the Manager of Administrative IT, Debbie Samilenko.

Supported Software Applications

Health Services System designed by Myponics

Violation Tracking and Ticket Reporting System

BLACKBOARD Commerce Suite:
ID Card System designed by Blackboard

BMC Deskside Express (formerly called MAGIC Solutions):
Help Desk and Inventory System Software designed by Network Associates

Budget Inquiry:
Budget Tracking system designed in-house

Enrollment, Financial and Student System designed by Datatel, Inc.
Web Interface used by faculty, staff and students is WebAdvisor

Room scheduling software

Financial Statement Software designed by Microsoft

Campus Operations Work Order System

Financial Aid Packaging system designed by College Board
Web Interface for students to view their awards on-line is Net Partner 

Recruitment Plus (formerly called Sequitur):
Enrollment Management system for recruiting future students designed by CollegeBoard.Net

The Judicial Officer:
Student Judicial software designed by Adirondack Solutions

Timekeeper Central:
Application designed by Kronos for the recording of Time and Attendance

Twin Oaks:
Center software