HOW TO CREATE A SERVICE REQUEST IN "MOP"
the MAINTENANCE ORGANIZATION PROGRAM OF CAMPUS OPERATIONS
REMEMBER SCHEDULED EVENTS - that have been approved in the R25 system and require the need of set-ups of tables, chairs, etc., REQUIRE a MOP request, such requests should include date, location, amount of tables, amount of chairs and type of setup required. This needs to be entered at least a week in advance of the scheduled event to allow for proper planning and response.
- Connect with our direct URL by using this link: WORK REQUEST (MOP). If a dialog box appears asking for your user name and password, enter your Sacred Heart University email address and password.
- Select: "CREATE MOP REQUEST"
- A window will open promptly giving you numerous fields to input information about you, your location, the maintenance and/or custodial problem you are requesting to be serviced. Please fill in as much information as possible. (If your room number cannot be found in the drop-down menu, please enter it in the "PROBLEM LOCATION" field. Be sure that the work request description is accurate.)
- Select: "SUBMIT REQUEST." A second page will open that will allow you to review your information for accuracy and correct any errors. If all of the information is correct: click “SUBMIT”
CONGRATULATIONS! You have just generated a "MOP" Facilities Service Request