HOW TO CREATE A SERVICE REQUEST IN "MOP"
the MAINTENANCE ORGANIZATION PROGRAM OF CAMPUS OPERATIONS

1. Connect with our direct URL by using this link:      http://mops.sacredheart.edu/awp/web/default.aspx?ws=SHU
   
   
2. Select: "CREATE MOP REQUEST"
   
   
3. A window will open promptly giving you numerous fields to input information about you, your location, the maintenance and/or custodial problem you are requesting to be serviced. Please fill in as much information as possible.  (If your room number cannot be found in the drop-down menu, please enter it in the "PROBLEM LOCATION" field. Be sure that the work request description is accurate.)
   
   
4. Select:  "SUBMIT REQUEST." A second page will open that will allow you to review your information for accuracy and correct any errors. If all of the information is correct: click “SUBMIT”

CONGRATULATIONS! You have just generated a "MOP" Facilities Service Request

LOCATION:

Campus Operations is located in the garage area next to the Mail Room. We welcome visits from students and staff. In addition to administrative offices the area houses a carpenter shop, electrician and plumber's work area, general maintenance shop, heating-ventilation, air-conditioning (HVAC) shop; supply inventory storage, custodial supply storage, and a break room for Campus Operations staff.

HOURS:

We are in operation 24/7. The office is staffed Monday through Friday (6:00am – 4:30pm).  There is a manager on call after regular working hours who is able to call staff personnel to respond to an emergency condition that may arise.

DIVISIONS:

The Campus Operations Department is comprised of the following divisions: