I want to thank you for showing an interest in the services we provide. Our department strives to be the best college and university mail and duplicating center in the nation. In order to achieve this goal, we need your feedback.

This survey will allow us to see what we are doing well, and where we need to improve.

1. Mail and packages are delivered to the correct recipient:		- Select One -AgreeSomewhat AgreeDisagree
2. Staff is friendly, approachable and takes an interest in your concerns:		- Select One -AgreeSomewhat AgreeDisagree
3. Staff members are dressed appropriately, clean and professional in their appearance:		- Select One -AgreeSomewhat AgreeDisagree
4. It is easy to communicate with the mail center via telephone, email, or through other forms of communication:		- Select One -AgreeSomewhat AgreeDisagree
5. Confident that duplicating and letter-shop requests will be processed timely and accurately:		- Select One -AgreeSomewhat AgreeDisagree
6. Service technicians and supplies for copiers arrive within an acceptable time frame:		- Select One -AgreeSomewhat AgreeDisagree
7. The Mail & Duplicating Center facility is a clean and professional place to conduct business:		- Select One -AgreeSomewhat AgreeDisagree
8. Aware of a wide variety of services (notary, photos, wide-format printing, laminating, faxing, scanning, etc.):		- Select One -AgreeSomewhat AgreeDisagree
9. Charge backs are being processed timely and accurately:		- Select One -AgreeSomewhat AgreeDisagree
10. Satellite copiers (including the ID card system) meet our needs:		- Select One -AgreeSomewhat AgreeDisagree
Please use the space provided to send us additional comments:
Would you like the Mail and Duplicating Center to contact you?:		Yes No
If yes, please tell us the following:
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