Sacred Heart University








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INFORMATION TECHNOLOGY DEPARTMENT
Academic Technology Services
Administrative Services
Blackboard
Computer Labs and Classrooms
Technical Support
Computer Literacy and Training Programs
Mobile Computing Program
Audio Visual Media Services
Mail and Duplicating Center
Parent’s Guide to Technology at SHU
IT Forms
IT Policies
Staff
Contact the IT Department

ABOUT ADMINISTRATIVE IT
About Administrative IT
Administrative IT provides support for all administrative, campus-based software applications. We are responsible for developing, implementing, troubleshooting and upgrading these applications; creating and maintaining interfaces to move data between the various applications used; and maintaining the integrity of the data contained in them.

Regular Hours
Admin IT staff members are available from:
Monday – Friday: 8:30am – 5:00pm

Summer Hours
Monday – Friday: 8:00am – 4:30pm

If an emergency arises:
Key staff members in all areas of the University have cell phone numbers and/or pager numbers for the management of Admin IT.  Or you can send an e-mail to the Manager of Administrative IT.

Supported Software Applications

Altapoint:
Health Services System designed by Myponics

ARMS:
Violation Tracking and Ticket Reporting System

BLACKBOARD Commerce Suite:
ID Card System designed by Blackboard

BMC Deskside Express (formerly called MAGIC Solutions):
Help Desk and Inventory System Software designed by Network Associates

Budget Inquiry:
Budget Tracking system designed in-house

Colleague:
Enrollment, Financial and Student System designed by Datatel, Inc.
Web Interface used by faculty, staff and students is Web Advisor

EMS
Lite:
Room scheduling software

FRx:
Financial Statement Software designed by Microsoft

MOPS:
Campus Operations Work Order System

PowerFAIDS:
Financial Aid Packaging system designed by College Board
Web Interface for students to view their awards on-line is Net Partner 

Recruitment Plus (formerly called Sequitur):
Enrollment Management system for recruiting future students designed by CollegeBoard.Net

The Judicial Officer:
Student Judicial software designed by Adirondack Solutions

Timekeeper Central:
Application designed by Kronos for the recording of Time and Attendance

Twin Oaks:
Fitness
Center software

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