Sacred Heart University








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INFORMATION TECHNOLOGY DEPARTMENT
Academic Technology Services
Administrative Services
Blackboard
Computer Labs and Classrooms
Technical Support
Mobile Computing Program
Audio Visual Media Services
Mail and Duplicating Center
Mail Services
Duplicating Center
Letter Shop
Resources and Links
Paper & Copier Supplies
Contact the Mail Center
Postal Customer Council
Parent’s Guide to Technology at SHU
IT Forms
IT Policies
Staff
Contact the IT Department

US MAIL PROCEDURES
US Mail is picked up from the Fairfield Post Office at 7:45 a.m. and brought to the Mail Center by 8:30 a.m. Between the hours of 8:30 a.m. and 10:30 a.m., the mail is sorted. Our mail clerks are extremely busy during this period. As such, we ask that all faculty, staff, and students understand that we do not open for business until 10:30 a.m.

From 10:30 a.m. until 11:00 a.m., various package delivery companies such as UPS, FedEx, DHL, RPS, and Airborne Express arrive on campus delivering packages. We, in turn, enter the information from these packages into our incoming parcel tracking system. Packages cannot be distributed until the tracking number has been scanned into our system, a delivery manifest has been created, the item has been signed for, and the item has been scanned out of our system.

Please note: although your package may have arrived at 10:30 a.m., no packages will be distributed until the process outlined above has been completed. There are no exceptions to this rule, and we ask that you have patience. You will receive your package.

Mail is delivered to Oakview between 11:15 a.m. and 11:45 a.m. Outgoing mail is picked up at this time and is brought to the Mail Center for postage.

Packages are delivered during the afternoon. The Mail Center will make one attempt to deliver a package. If no one is available to sign for the delivery, the package will be returned to the Mail Center for safekeeping. At that time, a sticker is either placed on the vacant office door or given to a department representative informing the recipient that they must retrieve their item at the Mail Center.

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