Q: Can I use the computer labs for general web browsing?
A: Personal web browsing is a low priority activity and cannot be done when the lab is in demand. You may not browse sites that may be offensive to others. This is a public, shared lab and all value systems must be respected. However Internet research for your class assignments is allowed. You should not print web pages in the labs – instead save the information to your floppy disk to print at some other time.

Q: I typed my paper at home, but I don't have a printer – where can I print my paper?
A: If your paper was typed using Microsoft Word, you may print it in the general computer lab. Printing is available free of cost, for now.

Q: What kind of help is available in the labs?
A: Student assistants are available to assist you. They will answer supported software questions, help you with the computers, and assist in troubleshooting problems.

Q: Can I bring in software from home to install?
A: No, you are not allowed to install your own personal software on the Sacred Heart University computers. All software on these computers must be licensed by Sacred Heart University.

Q: Can I download software from the Internet?
A: You are not allowed to download and install software on the Sacred Heart University computers, even if it is a free download. Our technical support staff needs to maintain control of the system configurations. You are allowed to download free software to your CD or USB key so that you can install it on your home system.

Q: Is there virus protection on the computer systems?
A: Yes, we have virus protection software on our systems, which will catch most viruses, but we make no guarantees. If you believe your files have been infected by a computer virus, contact a lab assistant. They will try to clean the virus and recover your data.

Previous Page    Back to Computer Labs    Next Page