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Financial Assistance
Lender Survey Form
Financial Assistance
LENDER SURVEY FORM
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Financial Assistance
LENDER SURVEY FORM
What Lender did you use?:
- Select One -
Bank of America
Citibank
Citizens Bank
Connecticut Student Loan Foundation (CSLF)
Student Loan Express
Wachovia
Other
If you selected Other, please specify which Lender:
What are the top 3 reasons you selected this Lender? (select 3):
Interest rate
Reputation
Already had accounts with this lender
Lender contacted me
Someone referred this lender to me
Other
If you selected Other as a reason, please specify what that reason(s) was:
Would you recommend this Lender to someone else?:
Yes
No
How would you rate this Lender's customer service on a scale of 1 to 5, with 5 being the best:
1
2
3
4
5
How would you rate timeliness of disbursements of funds on a scale of 1 to 5, with 5 being the best:
1
2
3
4
5
If you had a question or issue, were you able to contact someone? Was the Lender helpful and able to resolve your issue(s)?:
Please provide any additional comments:
Name (optional):
Email (optional):
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