Frequently Asked Questions
- Can I view my Student Account online?
Yes, you can view your Student Account Activity.
- Where can I make a payment online?
You can make payments online on the Student Accounts website.
- Is a payment plan available?
Yes, payment plans are only available for the Fall and Spring.
- How do I decrease or increase my payment plan amount?
To increase or decrease your payment plan amount, fill out the status change form. Fax the completed form to Student Accounts at 203-365-7536. This form must be submitted to Student Accounts at least 5 business days before the date that funds are scheduled to be withdrawn.
- Do you offer a monthly payment plan for the summer semesters?
There are no monthly payment plans available during Summer or Intensive Semesters.
- When are the Pay in Full due dates for Full-Time Undergraduate Students?
View the payment schedule.
- When are the Pay in Full due dates for Part-Time and Graduate Students?
View the payment schedule.
- How can I enroll/change a Fall Semester Meal Plan?
Go to the Meal Plan Online Enrollment website.
- How can a Full-Time Undergraduate Student waive or Part-Time and Graduate enroll in Student Health Insurance?
Be sure to print and keep a copy of your waiver or enrollment confirmation number. Go to https://www.gallagherkoster.com/SHU.
- What is the Deadline for Health Insurance Waivers?
You must waive out of Student Health Insurance by September 14.
- I do not feel comfortable paying my bill online. What other payment methods are available?
You can mail a check to the Cashier’s Office. Please indicate the student I.D. number on the check. Or you can pay in person at the Cashier's Window.
- How do I receive a billing statement?
Billing Statements are mailed the second week of the month to the address on file. You can request a statement. Please call Student Accounts at 203-371-7925, or you can pick up the statement at the Student Accounts Office located at SC100.
- What if I cannot pay my bill?
Your account must be paid to register for subsequent semesters, request a transcript, employer educational verification and or a diploma.
- Promissory Agreement
For value received, the Registered Student promises to pay to the order of Sacred Heart University all tuition and fees stated in the conditions of your registration agreement and if applicable the housing, meal plan and fees, hereafter called the principal. In the event a payment is received later than the due date, your payment plan is subject to cancellation. Should any outstanding balance be referred to a credit or collection agency for collection, the signer of this note acknowledges that this may affect signers credit rating. Should suit be brought to recover this note, or should the same be placed in the hands of an attorney for collection, the maker(s) of this note promise to pay holder's attorney fee, an amount equal to 15% of the principal amount owing hereon but in no event less than $50 in addition to the amount found owing hereon. In addition the University will not release grades, transcripts, diplomas, employer verification or allow a student to register for subsequent terms with a delinquent balance. The applicant hereby certifies that this Agreement was entered into and executed in the State of Connecticut.
- How can I request a refund?
Students are required to request refunds - please contact Student Accounts Office at 203-371-7925 or submit your request in writing to the Student Accounts office SC100.
- What is the mailing address to send payments for Student Accounts?
Sacred Heart University
5151 Park Avenue
Fairfield, CT 06825-1000
Attn: Cashier’s Office
- Can I purchase Tuition Insurance?
Sacred Heart University is pleased to present the Tuition Refund Plan as an option for Full Time Undergraduate students and parents. This Plan significantly extends and enhances the University’s published refund policy. You are assured of a 100% refund throughout the term (60% maximum benefit through TRP if the withdrawal is due to a mental health condition) even after the University’s policy has expired. This is especially beneficial when you are forced to withdraw and then return for a later term. This plan is not underwritten by Sacred Heart University.
For your convenience, you may also visit the website below for information or to apply online. Questions regarding the Plan should be addressed to A.W.G. Dewar at (617) 774-1555