SHU Wireless Networks

Summary of SHU Wireless Networks

“Sacred Heart” Wireless Network

Access to the campus Wi-Fi environment is available by connecting to the “Sacred Heart” Wi-Fi network. This is a secure and encrypted Wi-Fi network that utilizes your unique username and password, the same username and password you use to access your Sacred Heart email.  Always keep these credentials private and remember to change your password when prompted. Please do this before they expire as it will affect your ability to securely log into the “Sacred Heart” Wi-Fi network. See below for instructions on connecting to the “Sacred Heart” Wi-Fi Network.

“SHU-DeviceNet” Wireless Network

Purpose: For connecting devices such as Xbox, Playstation, Apple TV, Roku, Smart TVs, Google Chromecast, etc.  These devices do not support connecting with the secure and encrypted features of the “Sacred Heart” Wi-Fi network.  To connect these devices wirelessly, connect to the “SHU-DeviceNet” Wi-Fi network instead.  

“SHU-Guest” Wireless Network

The “SHU-Guest” Wi-Fi network is intended purely for visiting guests of Sacred Heart University and resources are limited.  While connected on this network you will only have access to outside Internet and will have limited access to Sacred Heart University resources.  

Technical Support

If you experience difficulties please read through the documentation provided on our web page. If you do not have a Sacred Heart account and you are a current Student or Faculty/Staff member, please visit The Factory for assistance in creating your account. The Factory is located in the Main Academic Building or can be reached by calling 203-365-7575 or 866-365-7575.

Instructions for Connecting to SHU Wi-Fi

Below are instructions to connect to the secure “Sacred Heart” Wi-Fi. The procedure below is only required upon the first time connecting your device to the “Sacred Heart” Wi-Fi network.  

For Windows 7/8 & Mac OS X users:

Click the wireless icon in your taskbar and connect to the “Sacred Heart” Wireless Network Connection.

You will be prompted for your Sacred Heart credentials.  

The first time you connect it will return a warning. This warning is informing you that your profile for this network is not configured to accept secure certificate authentication.

Please click “Connect” in Windows or “Continue” in Mac OS X.

This connection is to a secure server located on the Sacred Heart Campus and will allow you to successfully connect to the “Sacred Heart” Wi-Fi network.  This procedure is only required upon the first time connecting to the Sacred Heart wireless network.

Below are instructions to connect an Apple iPhone, iPad, or iPod to the secure “Sacred Heart” Wi-Fi network. The procedure below is only required upon the first time connecting your device to the “Sacred Heart” Wi-Fi network.

Please note that you will need to enter in your Sacred Heart username and password to join the Sacred Heart Wi-Fi network. Your username is required to securely connect to the Wi-Fi network, and ensures that the connection is secure and private.

 

First, from the home screen of your iPhone, navigate to “Settings”.

 

 

Select “Wi-Fi”.

 

 

Ensure that Wi-Fi is turned on at the top of the screen, then select “Sacred Heart”. 

 

 

Type in your Sacred Heart username and password. These are the same credentials that you would use to connect to your Sacred Heart email.

 

 

Select “Join” on the top right of the screen.

 

 

 

Go to settings on your android device.

Under Wireless and Networks, navigate to Wi-Fi. 

In this menu all of the available wireless networks will be shown. Tap on Sacred Heart to start the connection. 

Enter your Sacred Heart username in the “Identity” field and your Sacred Heart password in the “Password” field. Leave Anonymous Identity blank.

Hit connect and it will authenticate you to the Sacred Heart Wireless network. You are now connected to the internet.

 

While on campus you will need to register the MAC address of the device at this web site: mydevices.sacredheart.edu. If you are unsure of how to find your device’s MAC address, please refer to the instruction manual or look below for instructions for a particular device. The format for a MAC address is: 01:23:45:67:89:ab.  Once registered, the device will have access to the “SHU-DeviceNet” Wi-Fi network. Please keep in mind that devices that have the ability to connect to the “Sacred Heart” Wi-Fi network should do so. 

  1. Open the Chromecast app on your computer.
  2. Click Settings. 
  3. Find the MAC address at the bottom of the window. The system's MAC address is located at the bottom-left corner of the Settings menu.
  4. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  5. Click “Add”.
  6. Under “Device name” please define the type of device that you are connecting.
  7. Enter the Wi-Fi/MAC address in the MAC address field.
  8. Click “Submit”.
  9. Restart your Google Chromecast.
  10. Connect to the “SHU-DeviceNet” Wi-Fi network.
  11. Your device should now be connected to the Internet.
  12. On your phone or tablet, have the Chromecast join the wireless network and enter the wireless password as needed.
  13. Rejoin your phone or tablet to the wireless network. You are now read to use your Chromecast
  1. Select Wii options from the main menu.
  2. Select Wii Settings and scroll over to Internet.
  3. Select Console Information.
  4. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab
  5. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  6. Click “Add”.
  7. Under “Device name” please define the type of device that you are connecting.
  8. Enter the Wi-Fi/MAC address in the MAC address field.
  9. Click “Submit”.
  10. Restart your Nintendo Wii.
  11. Connect to the “SHU-DeviceNet” Wi-Fi network.
  12. Your device should now be connected to the Internet.
  1. From the Wii Channel menu, select Wii Settings (the round button on the bottom-left of the screen with Wii on it).
  2. Select Internet, then Console Settings
  3. The MAC address of the Wii console is displayed on the first line.
  4. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab
  5. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  6. Click “Add”.
  7. Under “Device name” please define the type of device that you are connecting.
  8. Enter the Wi-Fi/MAC address in the MAC address field.
  9. Click “Submit”.
  10. Restart your Nintendo Wii.
  11. Connect to the “SHU-DeviceNet” Wi-Fi network.
  12. Your device should now be connected to the Internet.
  1. Power up the PlayStation 3 without any disc in the drive.
  2. When the PlayStation 3 home screen has loaded, select Settings. 
  3. Select Network Settings. 
  4. When the Network Settings list appears, select Settings and Connection Status List. 
  5. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab
  6. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  7. Click “Add”.
  8. Under “Device name” please define the type of device that you are connecting.
  9. Enter the Wi-Fi/MAC address in the MAC address field.
  10. Click “Submit”.
  11. Restart your PS3.
  12. Connect to the “SHU-DeviceNet” Wi-Fi network.
  13. Your device should now be connected to the Internet.
  1. Turn on your PS4 without any disc in the drive and wait for the menu to appear.
  2. Navigate to the Settings icon located on the far left.
  3. Select the System icon under the Settings menu.
  4. Select System Information.
  5. You will see your MAC Address listed on the screen.
  6. The MAC Address will be listed in the format 01:23:45:67:89:ab
  7. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  8. Click “Add”.
  9. Under “Device name” please define the type of device that you are connecting.
  10. Enter the Wi-Fi/MAC address in the MAC address field.
  11. Click “Submit”.
  12. Restart your PS4.
  13. Connect to the “SHU-DeviceNet” Wi-Fi network.
  14. Your device should now be connected to the Internet.
  1. From the home screen go to Settings.
  2. Select About.
  3. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab.
  4. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  5. Click “Add”.
  6. Under “Device name” please define the type of device that you are connecting.
  7. Enter the Wi-Fi/MAC address in the MAC address field.
  8. Click “Submit”.
  9. Restart your Roku (Unplug the power cord and then plug back in).
  10. Connect to the “SHU-DeviceNet” Wi-Fi network.
  11. Your device should now be connected to the Internet.
  1. Go to Settings > General > Network.
  2. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab.
  3. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  4. Click “Add”.
  5. Under “Device name” please define the type of device that you are connecting.
  6. Enter the Wi-Fi/MAC address in the MAC address field.
  7. Click “Submit”.
  8. Restart your Apple TV (Unplug the power cord and then plug back in).
  9. Enter the Wi-Fi/Mac address in the MAC address field.
  10. Connect to the “SHU-DeviceNet” Wi-Fi network.
  11. Your device should now be connected to the Internet.
  1. Go to the System area of the Xbox Dashboard and select Network Settings.
  2. Select Edit Settings.
  3. Under Basic Settings, check to make sure the IP Settings are on Automatic.
  4. From Additional Settings, select Advanced Settings.
  5. At the bottom of this screen you'll see a heading called Wireless MAC Address. 
  6. The Wi-Fi/MAC address will be listed in the format 01:23:45:67:89:ab
  7. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  8. Click “Add”.
  9. Under “Device name” please define the type of device that you are connecting.
  10. Enter the Wi-Fi/MAC address in the MAC address field.
  11. Click “Submit”.
  12. Restart your Xbox 360.
  13. Connect to the “SHU-DeviceNet” Wi-Fi network.
  14. Your device should now be connected to the Internet.
  1. Turn on your Xbox One, or press the Xbox Button to return Home.
  2. Press the Start Button and select Settings (or select Settings on the Home Screen).
  3. Click the Network Button in the settings page.
  4. Select Advanced Settings.
  5. Select IP Settings on the left hand side and the Wireless MAC Address will show up on the right.
  6. The MAC Address will be listed in the format 01:23:45:67:89:ab
  7. From a web browser visit mydevices.sacredheart.edu and login with your SHU username and password.
  8. Click “Add”.
  9. Under “Device name” please define the type of device that you are connecting.
  10. Enter the Wi-Fi/MAC address in the MAC address field.
  11. Click “Submit”.
  12. Restart your Xbox One.
  13. Connect to the “SHU-DeviceNet” Wi-Fi network.
  14. Your device should now be connected to the Internet.

For Windows 7/8 & Mac OS X users:

Click the wireless icon in your taskbar and connect to the “SHU-Guest” Wi-Fi network connection.

Please click “Connect” in Windows. 

In Mac OS X click on “SHU-Guest” under the list of Wi-Fi networks.

You may also connect to the “SHU-Guest” Wi-Fi Network using your Apple and Android devices. First, connect to the “SHU-Guest” Wi-Fi Network and a browser window will open automatically (as shown below). 

Upon connecting to “SHU-Guest”, a browser window will open automatically and you will see the page below.

You will have an option of logging in with a previously created guest account, or to create a new guest account.  Please read the terms and conditions before continuing. You will need to select “I agree” before proceeding.

If you do not have a guest account, please click “Create a Guest Account” at the bottom of the page.

Please type your name, email address, phone number. You may also (optionally) provide a reason for your visit to the SHU Campus.

Upon clicking “Submit”, you will receive your temporary SHU Guest account information sent to you via email and text message.

Please note: In order to send your SHU Guest account information to you via text message, your phone number must include a “1” before the area code.

You will receive a message similar to the one below with your temporary guest account credentials.

Click “Proceed to Login”

You will be asked if you would (optionally) like to register an additional device to connect to the “SHU-Guest” Wi-Fi network. If you do not have any additional devices, select “No, skip registration”.

You can add additional devices to the “SHU-Guest” Wi-Fi network by entering device’s MAC Address into the “Device ID” field, along with a description for the device in the “Device Description” field. Then, click “Add”. When you are finished, click “Continue”.

Congratulations! You have successfully connected to the “SHU-Guest” Wi-Fi network and you should see the screen below. You now have access to the internet, and you may close this window.

 

Campus Wi-Fi Network Policies

Personal Wireless Networks

Students, Faculty, and Staff members are not permitted to setup or use their own wireless networks on campus. This includes the setup and use of wireless routers, wireless printers, access points, and AD-HOC networks. Please note that wireless printers may only be used after disabling the built-in wireless features, and instead using a USB cable to connect to a computer.

The restriction of such wireless devices is due to the limited wireless spectrum on frequencies used for Wi-Fi. The access points at Sacred Heart University communicate with each other in a way which actively avoids interfering with each other. The design and placement of the access points ensure seamless wireless coverage throughout all Sacred Heart University campuses.  When non-Sacred Heart University wireless networks transmit at the same time, it will severely degrade and/or interrupt network connectivity for every user in the area.