Copier Locations

Satellite Copiers

The Mail and Duplicating Center is responsible for the satellite copiers located strategically throughout the campus. The copiers are actually called MFD's (Multi-Functional Devices). These MFD's generally have the ability to print, copy, fax, and scan. Surveys are provided when it is time to acquire new machines so that every attempt is made to acquire MFD's with the features most used by a department. For example, if a department will not be faxing from the MFD, it makes no sense to order the machine with the fax component.

Equitrac Card Readers

All Satellite MFD's have Equitrac card readers attached to the unit. These card readers keep track of all activity on the device. Faculty and staff should use their Sacred Heart University ID card to make copies and to release prints from the devices. This includes part-time staff or adjunct faculty. If you will be using the satellite machines and you work at Sacred Heart University, you need a Sacred Heart University ID card.

Department cards have been issued to administrative assistants for copying purposes. These departmental cards should be used sparingly (primarily by work-study students or graduate assistants). Department cards can not be used for printing from the MFD's. Whoever is logged onto the computer that sends the print job must use their SHU ID to retrieve the job.

A final word about Equitrac...if you lose your ID or department card, you should report it to the Mail & Duplicating Center so we can cancel your old card. If you need a new ID card, you must go to the Student Union. If you lose a department card, report it to us and we will acquire a new card for you through the Student Union. Under extremely rare occasions, we can issue a second department card, but it is a huge process that involves the Mail & Duplicating Center, Student Union, Administrative IT, and the Networking Departments.

Paper, Supplies, and Service

Paper for the MFD's can be ordered by calling the SHU Helpline at (866-365-7575). When this process is followed we are able to track the requests. When email messages or telephone calls are received in the Mail & Duplicating Center the response could be delayed. Under no circumstances should calls be placed to the MFD vendor for supplies or service. We are engaged in a supply and service contract. Additional supply orders or service requests have resulted in unexpected invoices. Call the Helpline and we'll take it from there.

A final word about service issues. Our staff are trained and can handle the most common service issues. When we are notified of a service request, a staff member from the Mail & Duplicating Center will arrive on scene. The staff member will make the determination on whether or not the MFD vendor needs to be called. We ask you to be patient with us. There are many pieces to the puzzle of resolving service issues. We need to determine whether there is an equipment malfunction. If the issue involves the card reader, we need to contact Equitrac. For printing issues, we may need to contact the IT departments since all the MFD's are hosted on their servers.

Naming Convention

The satellite copiers utilize a 3-letter identifier to identify the building. The 3-letter identifier is followed by a dash and then 3 alphanumeric characters that identify the physical location of each unit. For example, the English Department is located in the Academic Building. Using our naming convention, the copier is identified as follows: ACA-ENG.

Building 3-Letter Identifier
Academic Building ACA
Center Health Education Building CHE
Curtis Hall CUR
E-Lite Building ELI
Griswold Campus GRI
Library LIB
Martire MAR
McMahon Commons MCM
Melady Hall ADM
Oakview Building OAK
Pitt Center PIT
Roncalli Hall RON
Stamford Campus STA
Success Building SUC 
Wellness Center WEL

Satellite Copiers are located in the following locations:

 

Name Building Department DeviceSerialNumber Model Ricoh Ser Num
ACA-ASD Academic Asst Dean A&S W432LC00114 MP 3352 C81016537
ACA-BIO Academic Biology S9249200215 MP 2553 C81057981
ACA-CHE Academic Chemistry W432LC00935 MP 3352 C81016522
ACA-CJ Academic Criminal Justice W432LC00110 MP 3352 C81016538
ACA-CS Academic Computer Science E153MB61058 MP C3003 C81037703
ACA-DAS Academic Dean Arts & Science S7534900070 MP C400SR C81037662
ACA-ENG Academic English W523LB01241 MP 4002 C81037680
ACA-HWL Academic Hawley Lounge E153MB61070 C3003 C81037752
ACA-IT Academic Information Technology G094P800235 MP C401SR C81057409
ACA-MAT Academic Mathematics W432LC00104 MP 3352 C81016539
ACA-MIN Academic Campus Ministry E153MB61049 MP C3003 C81037704
ACA-OPS Academic Campus Operations G094P900015 MP C401SR C81057410
ACA-PAS Academic Performing Arts Studio G164R930649 MP 3354SP C81057418
ACA-PHI Academic Philosophy W523LB01248 MP 4002 C81037657
ACA-PS Academic Public Safety W432LC00098 MP 3352 C81016540
ACA-PSY Academic Psychology W523LB01226 MP 4002 C81037641
ACA-REG Academic Registrar E743LB00473 MP 2553 C81039409
ACA-SA Academic Student Accounts S9249200083 SP 5210SR C81057982
ACA-TEL Academic Telecom E743LB00480 SP 5210SR C81039407
ACA-AS2 Academic Government & History W523LB01253 MP 4002 C81037681
PAD-BW Academic SHUPAD E804C560206 Pro 8100S C81059014
PAD-CLR Academic SHUPAD V9946050021 Pro C901S C81058790
ACA-VP Academic Volunteer Programs E743LB00499 MP 2553 C81039408
ADM-AVP Melady Academic Vice President G094P900019 MP C401SR C81057411
ADM-HR Melady Human Resources G094P800297 MP C401SR C81057412
CHE-DHP Cambridge Dean Health Professions W914PA00524 MP 301 C81057420
CHE-HSC Cambridge Health Science W512LB00435 MP C4502 C81016512
CHE-NUR Cambridge Nursing W522LB01693 MP 4002 C81016573
CHE-PT Cambridge Physical Therapy W542LB00506 MP C5502 C81016544
CHE-STU Cambridge Students 1st Floor W523LB01213 MP 4002 C81037679
CAM-UA Cambridge University Advancement S9229400476 SP 5210SR C81016885
CUR-FA Curtis Hall Financial Assistance S7535600021 MP C400SR C81037655
CUR-GRA Curtis Hall Graduate Admissions W492LB01085 MP C3002 C81016517
CUR-UGA Curtis Hall Undergraduate Admissions E153MB61221 MP C3003 C81038227
ELI-SPA Elite Strategic Planning W433L100679 MP 3352 C81017729
GRI-GRI Griswold Griswold S9249200574 SP 5210SR C81058025
LIB-PS Library Public Safety S9239600310 SP 5210SR C81038298
LIB-STU Library Students Main Level W512LB00671 MP C4502 C81016574
MAR-COM Martire Communications S9249200080 SP 5210SR C81057984
MAR-STU Martire Student W914PA00210 MP 301 C81057421
MAR-COB Martire College of Business W542LB00504 MP C5502 C81016521
MAR-MGT Martire Management E153MB61059 MP C3003 C81037753
MCM-ENP McMahon Commons Enrollment & Planning S9249300475 SP 5210SR C81057928
OAK-ART Oakview Art Department W914PA00524 MP 301 C81057408
OAK-BUS Oakview Business Office S9249200216 SP 5210SR C81058026
OAK-ED1 Oakview Education 1st Floor W534LB01778 MP 5002 C81057717
OAK-ED2 Oakview Education 2nd Floor W534LC00197 MP 5002 C81059531
OAK-FIN Oakview Finance & Administration W432LC00116 MP 3352 C81016542
PAH-WEL Health & Wellness Center Wellness Center W433L700184 MP 3352 C81031631
PIT-AD2 Pitt Center Athletic Director 2nd Floor W534LB01774 MP 5002 C81057718
PIT-ATH Pitt Center Athletics W534LB01362 MP 5002 C81057390
PIT-INT Pitt Center Integrated Rehab S9249300213 SP 5210SR C81058023
PIT-MAR Pitt Center Athletics Marketing W492LB01314 MP C3002 C81016572
RON-UC Roncalli Hall Vending S9249200082 SP 5210SR C81057983
RON-RES Roncalli Hall Residential Life S9249300205 SP 5210SR C81057980
SHU-LAN Stamford Stamford Landmark W433L700499 MP 3352 C81029267
SUC-ULC Student Success Learning Center Employees W432LC00077 MP 3352 C81016536