Copier Locations

Satellite Copiers

The Mail and Duplicating Center is responsible for the satellite copiers located strategically throughout the campus.  The copiers are actually called MFD's (Multi-Functional Devices).  These MFD's generally have the ability to print, copy, fax, and scan.  Surveys are provided when it is time to acquire new machines so that every attempt is made to acquire MFD's with the features most used by a department.  For example, if a department will not be faxing from the MFD, it makes no sense to order the machine with the fax component.

Equitrac Card Readers

All Satellite MFD's have Equitrac card readers attached to the unit. These card readers keep track of all activity on the device. Faculty and staff should use their Sacred Heart University ID card to make copies and to release prints from the devices.  This includes part-time staff or adjunct faculty. If you will be using the satellite machines and you work at Sacred Heart University, you need a Sacred Heart University ID card.

Department cards have been issued to administrative assistants for copying purposes. These departmental cards should be used sparingly (primarily by work-study students or graduate assistants). Department cards can not be used for printing from the MFD's. Whoever is logged onto the computer that sends the print job must use their SHU ID to retrieve the job.

A final word about Equitrac...if you lose your ID or department card, you should report it to the Mail & Duplicating Center so we can cancel your old card. If you need a new ID card, you must go to the Student Union. If you lose a department card, report it to us and we will acquire a new card for you through the Student Union. Under extremely rare occasions, we can issue a second department card, but it is a huge process that involves the Mail & Duplicating Center, Student Union, Administrative IT, and the Networking Departments.

Paper, Supplies, and Service

Paper for the MFD's can be ordered by calling the SHU Helpline at (866-365-7575). When this process is followed we are able to track the requests. When email messages or telephone calls are received in the Mail & Duplicating Center the response could be delayed. Under no circumstances should calls be placed to the MFD vendor for supplies or service. We are engaged in a supply and service contract. Additional supply orders or service requests have resulted in unexpected invoices. Call the Helpline and we'll take it from there.

A final word about service issues. Our staff are trained and can handle the most common service issues. When we are notified of a service request, a staff member from the Mail & Duplicating Center will arrive on scene. The staff member will make the determination on whether or not the MFD vendor needs to be called. We ask you to be patient with us. There are many pieces to the puzzle of resolving service issues. We need to determine whether there is an equipment malfunction. If the issue involves the card reader, we need to contact Equitrac. For printing issues, we may need to contact the IT departments since all the MFD's are hosted on their servers.

Naming Convention

The satellite copiers utilize a 3-letter identifier to identify the building. The 3-letter identifier is followed by a dash and then 3 alphanumeric characters that identify the physical location of each unit. For example, the English Department is located in the Academic Building. Using our naming convention, the copier is identified as follows: ACA-ENG.

Building 3-Letter Identifier Building 3-Letter Identifier
Academic Building ACA Merton Hall MER
Melady Hall ADM Milford Ice Pavillion MIL
Cambridge Building CAM Oakview Building OAK
Curtis Hall CUR Park Ave House PAH
E-Lite Building ELI Pitt Center PIT
Griswold Campus GRI Roncalli Hall RON
Library LIB Stamford Campus STA
McMahon Commons MCM    

Satellite Copiers are located in the following locations:

BuildingLocationNameMakeModel
Academic Assistant Dean A&S ACA-ASD Ricoh Aficio MP 3352 
Academic Biology ACA-BIO Xerox WorkCentre 5335 
Academic Chemistry ACA-CHE Ricoh Aficio MP 3352  
Academic Criminal Justice ACA-CJ Ricoh Aficio MP 3352  
Academic Computer Science ACA-CS Ricoh Aficio MP C3003 
Academic Dean Arts & Science ACA-DAS Ricoh Aficio MP C400SR 
Academic English ACA-Eng Ricoh Aficio MP 4002 
Academic Hawley Lounge ACA-HWL Ricoh Aficio MP C3003 
Academic Information Technology ACA-IT Xerox WorkCentre 7535 
Academic Math ACA-MAT Ricoh Aficio MP 3352 
Academic Mail & Duplicating Center ACA-MDC Ricoh Aficio MP 2553 
Academic Campus Ministry ACA-MIN Ricoh Aficio MP C3003 
Academic Campus Operations ACA-OPS Xerox WorkCentre 7125 
Academic Performing Arts Suite ACA-PAS Xerox WorkCentre 5335 
Academic Philosophy ACA-PHI Ricoh Aficio MP 4002 
Academic Public Safety ACA-PS Ricoh Aficio MP 3352 
Academic Psychology ACA-PSY Ricoh Aficio MP 4002 
Academic Registrar ACA-REG Xerox WorkCentre 5335 
Academic Student Accounts ACA-SA Xerox WorkCentre 4260 
Academic Telecom ACA-TEL Ricoh Aficio MP 2553 
Academic Vending Room (HC Wing) ACA-VEN Xerox WorkCentre 5335 
Academic Volunteer Programs ACA-VP Ricoh Aficio MP 2553 
Melady Hall Arts & Science 2nd Floor ADM-AS2 Ricoh Aficio MP 4002 
Melady Hall Academic VP ADM-AVP Xerox WorkCentre 7545
Melady Hall Human Resources ADM-HR Xerox WorkCentre 7535
Cambridge Dean of Health Professions  CAM-DHP  Xerox  WorkCentre 4118
Cambridge Health Science CAM-HSC Ricoh Aficio MP C4502
Cambridge Nursing CAM-NUR Ricoh Aficio MP 4002
Cambridge Occupational Therapy CAM-OT Xerox WorkCentre 5335
Cambridge Physical Therapy CAM-PT Ricoh Aficio MP C5502
Cambridge Student Main Lobby  CAM-STU Ricoh Aficio MP 4002
Cambridge University Advancement CAM-UA Ricoh Aficio SP 5210SR
Curtis Hall Financial Assistance  CUR-FA  Ricoh  Aficio MP C400SR
Curtis Hall Graduate Admissions CUR-GRA Ricoh Aficio MP C3002
Curtis Hall Undergraduate Admissions CUR-UGA Ricoh Aficio MP C3003
Elite Building Strategic Planning ELI-SPA Ricoh  Aficio MP 3352
Griswold Campus Griswold  GRI-GRI  Xerox  WorkCentre 5335
Library Learning Center Employees  LIB-LCE  Ricoh  Aficio MP 3352
Library Learning Center Studetns LIB-LCS Ricoh Aficio 5210SR
Library Students Main Level LIB-STU Ricoh Aficio MP C4502
McMahon Commons Enrollment & Planning  MCM-ENP  Xerox  WorkCentre 4260
Merton Hall Residential Life MER-RES  Xerox  WorkCentre 5335
Oakview Campus Art Department OAK-ART  Xerox  WorkCentre 5330
Oakview Campus Business Office OAK-BUS Xerox WorkCentre 5745
Oakview Campus Education 1st Floor OAK-ED1 Xerox  WorkCentre 5745
Oakview Campus Education 2nd Floor OAK-ED2 Xerox WorkCentre 5745
Oakview Campus Finance & Administration OAK-FA Ricoh  Aficio MP 3352
Oakview Campus Student Cafeteria OAK-STU Xerox WorkCentre 4260
Park Ave House Wellness Center  PAH-WEL Ricoh  Aficio MP 3352SP
Pitt Center Athletic Director Upper Level PIT-AD2  Xerox  WorkCentre 5745
Pitt Center Athletics Basement Level  PIT-ATH  Xerox WorkCentre 5335
Pitt Center Integrated Rehabilitation  PIT-INT  Xerox WorkCentre 4260
Pitt Center Athletic Marketing  PIT-MAR  Ricoh Aficio MP C3002
Roncalli Hall  College of Business 2nd Floor RON-COB  Ricoh  Aficio MP C5502
Roncalli Hall Management 1st Floor RON-MGT   Ricoh Aficio MP C3003
Stamford Campus  Landmark Square  STA-LAN   Ricoh Aficio MP 3352SP