Blackboard Cloud Migration

Blackboard Learn Migrates to Cloud Hosted Services 

Blackboard Learn is moving from an on-campus configuration to a hosted service managed by Blackboard. This service will take effect for the 2017 course that begin on or after May 1, 2017. The upgrade will provide improvements in system performance along with additional software features to enhance system functionality. The upgrade also assist our efforts to maintain a secure environment that will be responsive to security/software updates as they impact our environment. 

This plan includes no scheduled downtime of the system, but for a short time we will have two systems running at once. Please refer to the information below to determine how this transition process will affect you.

If you are teaching in the Late Spring, M5, M6, Summer I, Summer II terms:

  • You will be the first users to access the new system.
  • You will go to https://newblackboard.sacredheart.edu to access your course materials
  • The first course begins May 1, 2017 – We will have the system ready by April 1, 2017 so you can begin importing your content and building your course. 

If you are teaching in the Spring 2017 semester

  • You will continue to use MySHU to access your course. 

If you are teaching in the Fall 2017 Semester

  •  You will go to MySHU as normal, and access your course. 

 

Frequently Asked Questions

With this change, we believe the stability of a cloud environment will result in improved service and performance levels for the Sacred Heart Blackboard Learn environment. We will have the ability to roll out new updates and features the system without taking the environment offline. 

One year of courses will be moved to the new system, however, you will be responsible for archiving any course materials you would like to keep prior to the one year mark. Courses being moved to the new system include courses from the following semesters: Summer 2016 (Module 5, Summer 1, Summer 2, Module 6, Late Spring), Fall 2016 (Module 1, Ahead Term 1, Module 2, Ahead Term 2), Spring 2017 (Module 3, Ahead Term 3, Module 4, Ahead Term 4). Although we are moving these courses, please note it is the faculty members responsibility to back up course content at the end of every semester.

If you are teaching in the Late Spring, M5, M6, Summer I, Summer II terms:

  • You will be the first users to access the new system.
  • You will go to https://newblackboard.sacredheart.edu to access your course materials
  • The first course begins May 1, 2017 – We will have the system ready for April 1, 2017 so you can begin importing your content and building your course.

If you are teaching in the Spring 2017 semester:

If you are teaching in the Fall 2017 Semester:

How to archive my course: 

  1. Enter the course you would like to archive
  2. In the control panel, select Packages and Utilities
  3. Select Export/Archive Course
  4. Select Archive Course
  5. If you would like your grade center to be included, select "Include Grade Center History"
  6. Select Submit

You will receive an email when your course has been archived. Once you receive that email, please follow the steps below. 

  1. Repeat steps 1-3 from above. 
  2. Click on the archived file. 
  3. Save this file somewhere safe!

If you have any questions or challenges with archiving your course, contact blackboard@sacredheart.edu.

There will be no changes to the Blackboard interface. If you would like to receive training on specific features of blackboard, contact !training_support@sacredheart.edu.

For technical assistance, contact the Help Desk at 203-365-7575. 

If you have questions, contact the Blackboard Support Team at blackboard@sacredheart.edu.

Our goal is to be fully migrated to the self hosted system by early July. We plan to have some courses, including Module 5, Module 6, Summer I and Summer II courses instructed using the upgraded system. These courses begin May 1, 2017, and we plan to provide these courses and access to the new system one month prior to the start of classes. This system will be available to the necessary faculty and students beginning April 1, 2017. This will allow faculty to develop their course and prepare for the semester.