MOP Troubleshooting

1. The MOPS system works with Internet Explorer, NOT with Mozilla, or Firefox web browsers at this time.

  • Select the Start button in the lower left
  • Select Programs > Accessories > System Tools > Internet Explorer
  • VIEW EXAMPLE

2. Remove your link to the old MOPS site from your Favorites menu.

  • In your Internet Explorer select the Favorites tab
  • Scroll down to your link to the MOPS system
  • Right click on it
  • Select Delete
  • VIEW EXAMPLE

3. Clear your browser cache to take any old links out of your system.

  • In your Internet Explorer select the Tools tab
  • Select Internet Options (VIEW EXAMPLE)
  • Find Browsing History and select Delete
  • Choose Delete All and select Yes (VIEW EXAMPLE)

4. Go to the Campus Operations website first; DO NOT use your Favorites links

5. Type your Sacred Heart credentials with your normal Windows password

If the above does not clear up the problem please call the IT Help Center at extension 7575