Information Technology

POSITION TITLE:
Switchboard Operator/ Office Assistant
Date: Sept 2012 - May 2013
DIVISION: Information Technology
DEPARTMENT: Telecommunications
REPORTS TO: Nancy Olofson, University Operator/ Administrative Assistant to Telecommunications and Networking
POSITION DESCRIPTION:
This position is perfect for students who would like to exercise their customer service and interpersonal skills. It is a great fit for students interested in communications. Those in this position will answer and direct incoming calls and be responsible for providing directions and information.
RESPONSIBILITIES INCLUDE (but are not limited to):
  • Assisting in office communications, including answering and directing calls
  • Providing a high level of customer service to all callers
  • General office duties as assigned
EXPECTED HOURS:
Hours per week are determined based on work-study award amounts and are available from 8:30am to 4:30pm, Monday through Friday. Schedules will be worked out at the start of employment.
JOB REQUIREMENTS:
  • Exceptional interpersonal skills
  • Ability to multi-task
  • Clear and pleasant speaking voice
TO APPLY:
Potential candidates will be interviewed prior to hiring. Please contact Nancy Olofson in the Main Academic Building, room SC 225 or email olofsonn@sacredheart.edu. 203-396-8096.